Alliance Family Transportation LLC

Privacy Policy

PLEASE READ THIS POLICY CAREFULLY BEFORE USING THIS SITE.

INTRODUCTION

Alliance Family Transportation LLC operates the website and provides transportation services. This policy describes how we collect, use, and share personal information of users who visit or use our services.

CHANGES TO OUR PRIVACY POLICY

We may update this policy at any time. Continued use of our services means you accept any changes.

WHAT INFORMATION WE COLLECT

  • Personal Information: Name, email, phone number, mailing address
  • Usage Data: IP address, browser type, pages visited, timestamps

HOW WE USE INFORMATION

  • Provide transportation services
  • Customer support
  • Improve website experience
  • Send SMS/email notifications

SHARING INFORMATION

We may share data with service providers such as payment processors or analytics providers.

Note: SMS opt-in data, phone numbers, and consent information will NEVER be shared for marketing purposes.

CONTACT INFORMATION

Email: info@alliancefamilytransportationllc.com
Phone: 207-619-5492

SMS TERMS AND CONDITIONS

1. SMS Consent & Privacy

Phone numbers collected for SMS will not be shared with third parties or affiliates for marketing.

2. Types of SMS Communications

  • Appointment and trip reminders
  • Driver status updates
  • Billing and payment messages
  • Service follow-ups

Example Message:

[Alliance Family Transportation] Your driver is scheduled for [Date] at [Time]. Reply STOP to opt out. HELP for assistance.

3. Message Frequency

You may receive up to 4 messages per week depending on your bookings and service activity.

4. Potential Fees

Standard message and data rates may apply depending on your carrier.

5. Opt-In Method

  1. Users opt in by submitting a website form.

6. Opt-Out Method

  1. Reply “STOP” to any SMS message
  2. Or contact us directly to be removed

7. Help

  1. Reply “HELP” for assistance
  2. Or contact support directly

8. Standard Messaging Disclosures

  • Message and data rates may apply
  • You can opt out anytime by texting STOP
  • You can request help by texting HELP
  • Message frequency may vary